Support that feels personal

Fast order tracking, product answers, and support tickets for Sona Herbal customers.

This deterministic-first chatbot helps customers with clear fixed flows. Order tracking connects to Shopify and Shiprocket, while product FAQs stay safe and support-focused.

Live widget preview

Use the chat bubble in the bottom-right corner to test the customer flow.

Track order by phone or order number
Answer product FAQs safely
Create support tickets